Refund Policy

Returns

After receiving your order, our policy lasts 30 days. 

If 30 days have gone by since receiving your order, unfortunately we cannot offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

It must also be in the original packaging.

To start a return, please email us a refunds@cryptosafetyfirst.com with your proof of purchase or receipt.

 

Refunds (If applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@cryptosafetyfirst.com.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. 

If you have a defective or damaged item, send us an email along with a photo of the defective item at refunds@cryptosafetyfirst.com

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Shipping

Shipping costs (if applicable) are non-refundable. 

If you receive a refund, any paid shipping costs will be deducted from your refund.

For international shipping returns, please contact us at refunds@cryptosafetyfirst.com

You will be responsible for paying for your own shipping costs for returning your item.

 

Note: Value-added taxes (VAT) and/or custom duties are the responsibility of the buyer.