Shipping Policy

Processing time

All orders are processed within 2-3 business days. 

Orders are not processed or shipped on weekends.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

We ship the majority of packages via USPS (and sometimes UPS) to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus, Republic
  • Czeck Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxemburg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

The tracking number will be active within 48 hours.

 

Customs, Duties and Taxes

Crypto Safety First is not responsible for any customs and taxes applied to your order. 

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Crypto Safety First is not liable for any products damaged or lost during shipping. 

If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We also ship outside Germany to various countries. 

Review the shipping rate at checkout, as the cost varies by country. 

 

Note: Value-added taxes (VAT) and/or custom duties are the responsibility of the buyer.