Table of Contents
General terms and conditions of business
The following terms and conditions apply to all orders via our online shop.
Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
Contractual partners, conclusion of contract, correction options
The purchase contract is concluded with Juan Pablo Renedo.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items.
You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process.
The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
Contract language, contract text storage
The language(s) available for the conclusion of the contract: English
We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.
Shipping costs are added to the stated product prices.
You can find out more about the amount of shipping costs in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
The following payment methods are generally available in our shop:
In the ordering process, you enter your credit card details. Your card will be charged immediately after placing the order.
PayPal, PayPal Express
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data and confirm the payment order.
The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.
PayPal can offer registered PayPal customers selected according to their own criteria additional payment methods in the customer account.
However, we have no influence on the offering of these modalities; other individually offered payment methods relate to your legal relationship with PayPal.
You can find more information about this in your PayPal account.
Warranties and Guarantees
Liability for Defects
The statutory liability for defects applies.
Guarantees and After-Sales Service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.